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PROFESSIONAL EXPERIENCE:
Rent-A-Center, Inc.
February 2007 to present: Vice President, IT and Chief Technology Officer
Responsible for technology infrastructure and applications development services for the company's domestic and international rent-to-own business.
Frontier Airlines,
Inc.
July 2004 to January 2007: Vice President and CIO
Served as the executive responsible for the technology deployed to support maintenance and engineering, airport operations, distribution, back office, flight operations, scheduling, revenue management, and reservations activities including the infrastructure, third party relationships and architecture surrounding those technology services.
Rent-A-Center,
Inc.
February 2004 to July 2004: Business Continuity and Security
Rent-A-Center is
the largest rent-to-own retailer in the United States with approximately
45% of the market and over 3400 stores throughout the United States
and Canada. Before being recruited by Frontier Airlines, I was responsible
for conducting a business impact analysis and developed a business
continuity strategy for Rent-A-Center as well as defining information
security policies for the company; implementation intrusion prevention
(TippingPoint); developed incident handling procedures; security monitoring
and log analysis; as well as defining and implementing security control
activities in response to Sarbanes-Oxley.
Independent Consulting
April 2002 to January 2004:
Served as
a Principal for Knowledge Resevoir, LLP with a continuing consulting assignment
with Noble Energy. Additionally joint owner of "Moments To Memories"
- a multi-media design company. Also, perform short-term infrastructure
projects; software acquisition recommendations; business development activities
for Technology Business Partners, LLP.
UpstreamInfo, Inc.
July 2000 to April 2002: Chief Technology Officer
UpstreamInfo was an independent venture founded by EDS, Raytheon, The
Information Store, and ChevronTexaco. The company capitalizes on the capabilities
of its founders to leverage web-based and infrastructure technologies
for the upstream energy businesses. The company was founded in May 2000.
In April 2002, the founders decided to narrow the focus of the company
to solutions provided by The Information Store and subsequently sold all
assets and contracts to The Information Store.
As Chief Technology Officer, responsible for:
· Design and implementation of authentication, entitlement, and
digital rights management technologies through the portal as well as other
security technologies
· Building awareness of portal technology within the upstream industry
by numerous presentations at industry events as well as investor presentations
· Design and implementation of ASP offerings
· Coordinating the deployment of technologies unique to Raytheon
and EDS that have application within the upstream industry including the
use of Mobile Very Small Aperture Terminal Satellite technology for remote
deployment
CHR Internet Services, Inc./Technology Business Partners, LLC
September 1999 to Dec. 2000: Exec. Vice President, Corp. Development &
Chief Technical Officer
CHR Internet Services was a start-up Internet services company specializing
in networking and electronic commerce applications. The market focus was
the small to mid-size business, retailing, and not-for-profit segments.
CHR Internet Services customers included education, manufacturing, small
retail, software, and not-for-profit businesses.
Responsibilities included:
· Corporate services including: accounting and finance, legal,
internal I/S, and tax
· Technology assessment and evaluation, product selection, product
deployment, architecture assessment and design, and project management
and quality control activities
· Coordination and formation of an alliance with Technology Business
Partners and BMC Software
Snyder Oil Corporation:
January 1998 - August 1999: Director, Information Services
Snyder Oil Corporation was engaged in the production, development, acquisition,
and exploration of domestic oil and gas properties in the Gulf of Mexico,
Rocky Mountains, and northern Louisiana. In January 1999, the Company
announced its intention to merge with Santa Fe Energy Resources headquartered
in Houston, Texas. With this announcement, the Company announced the closing
of its Fort Worth, Texas headquarters coinciding with the completion of
the merger.
Responsible for the Company's information systems activity including data
center operations, voice and data communications, applications, end-user
computing support, and technology planning. Operating budget accountability
of roughly $2.0 million and a capital budget of $1.5 million. Staff accountability
of 17 people with a consulting team of roughly 10 individuals.
Successfully implemented a high availability network and computer infrastructure
while defining the Company's year 2000 remediation program. Also, implemented
a Land Administration System. Organizationally assumed responsibility
for the information technology support of field operations and exploration
systems.
Southwest Airlines Co:
March 1993 - January 1998: Vice President, Systems
Southwest Airlines primarily serves shorthaul city pairs, providing single
class air transportation, which targets the business commuter as well
as leisure travelers. With revenues in 1996 in excess of $3.4 billion
and record profitability of $207 million, Southwest Airlines has had over
25 consecutive years of profitability.
Responsible for the Company's information systems activity including:
data center operations, voice and data communications; applications development,
enhancement, and maintenance; end-user computing support; data warehousing;
and overall architectural and integration planning of technology, data,
and applications. Worked with executive management to assure fit of technology
with business opportunities. The technical infrastructure supported 9
reservation centers, 51 airports, 5 aircraft maintenance complexes and
the headquarters. We provided 24x7 high availability systems throughout
the airline to facilitate bookings, aircraft, and airport operational
efficiencies. Responsible for managing a full-time staff of 260 people
with consulting support of approximately 80 professionals. Budget accountability
for approximately $30 million in operating expenses and $50 million of
capital expenditures.
Significant Accomplishments:
· Improvement in distribution channels (ticketless travel, internet
booking, reservation system) - these system implementations not only provided
Southwest Airlines advanced distribution channels but lowered operating
costs per booking by over 50%.
· Aircraft Dispatching System (weather, aircraft situational display,
aircraft flow and scheduling, flight planning)
· Runway and Aircraft Performance Analysis
· Airport Operations (including point-of-sale systems, ATM, departure
releases, hand-held baggage check-in, cargo management, baggage tracing,
flight tracking)
· Marketing (Frequent flyer program, customer relations, group
ticketing)
· People and Payroll (almost 90% of Southwest Airlines Employees
are union members)
· Centralized purchasing system
· Revenue Management and Schedule Planning
· Crew Scheduling and Planning (Pilots and Flight Attendants)
· Aircraft Maintenance
· Relocation of Centralized Data Center and Network Operations
Center (without incident)
· Deployment of a corporate intranet and extranet
Pacific Enterprises Oil Company (USA):
June 1991 - March 1993: Director, Information Systems
October 1989 - June 1991: Manager, Application Systems
Pacific Enterprises Oil Company (USA) was an independent, domestic oil
and gas exploration and production company with major producing properties
in Texas, Oklahoma, and the Rockies. The Company was wholly owned by Pacific
Enterprises (now Sempra). Sempra owns the nation's largest natural gas
distribution company. In 1992, Pacific Enterprises announced its intent
to return to its utility roots by divesting itself of its retailing and
oil and gas operations. Pacific Enterprises Oil Company (USA) discontinued
operation in 1993 with the sale of its principle properties to Hunt Oil
Company.
June 1991 - March 1993
Responsible for the Company's information systems activity including data
center operations, voice and data communications, applications, end-user
computing support, and technology planning. Was successful in reducing
the Company's cost of computing from approximately $6.0 million to $3.5
million by downsizing and implementing applications on lower cost computing
platforms. Evolved the I/T organization from supporting just the institutional
activities of the Company to include support of the more operationally
relevant business activities. Staff accountability of 35 people.
October 1989 - June 1991:
Managed the applications and information center functions of the Information
Systems Department. Key application implementations included: geological
database and mapping; seismic interpretation; hand-held well data collection,
reserves accounting; materials management; and automated regulatory reporting
ENSERCH Corporation:
January 1989 - October 1989: Director, Planning and Administration (Lone
Star Gas Co.)
January 1983 - December 1988: Director, Data Systems (Enserch Exploration)
January 1980 - December 1982: Manager, Systems Development (Enserch Exploration)
September 1977 - December 1979: Manager, Systems Analysis & Programming
(EEI)
June 1976 - August 1977: Sr. Systems Analyst (Lone Star Gas Company)
June 1974 - June 1976: Systems Analyst (Lone Star Gas Company)
ENSERCH Corporation is a diversified energy company who has merged with
Texas Utilities. While at ENSERCH, its primary business segments included
natural gas transmission and distribution, petroleum exploration and production,
and engineering & construction services. Prior to 1978, the information
systems function was centralized, serving all Texas-based ENSERCH companies.
In 1978, the information systems function was decentralized into each
business unit with data centers established in various regional locations.
In late 1988, the information systems functions were re-centralized for
all Dallas-based ENSERCH companies.
January 1989 - October 1989:
Responsible for information systems planning activities (including advisement
studies; development and maintenance of an overall strategy and architecture
for integrating systems, and providing an ongoing awareness of opportunities
to exploit information technology); enabling and supporting company employees
in their direct use of computers, capacity planning, and various financial
and administrative activities (such as charge-back, financial reporting,
etc.). The position reported to the Vice President, Information Systems
and Services Division. Staff accountability of approximately 30 people.
January 1983 - December 1988:
Responsible for the information technology systems function for Enserch
Exploration. The annual operating budget was approximately $4.5 million.
Staff accountability of approximately 35 people.
Assisted in the implementation of a management program to facilitate senior
management and operating management understanding and awareness of information
technology opportunities in the oil patch. This program was considered
by many as a driving force in a dramatic improvement in the perceived
effectiveness of the information technology function.
January 1980 - December 1982:
Responsible for the coordination, definition, and design of a series of
integrated systems collectively addressing the drilling, production, reservoir
engineering, marketing, and the accounting for production and revenue.
This effort was the predecessor of the set of systems currently marketed
by Price Waterhouse Coopers as Premas.
June 1974 - December 1979:
Held various staff and supervisory positions in the financial applications
area including the development of a corporate accounts receivable system
for use by all ENSERCH subsidiaries; offshore employee payroll system;
distribution of proceeds system for use by both Lone Star Gas Company
and Enserch Exploration.
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